Privacy Policy

Last Updated: February 2026

Welcome to Indonesia Exclusive. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you submit an inquiry, book a tour, or contact us, we may collect:

Full name
Email address
Phone number / WhatsApp number
Nationality
Travel preferences
Travel dates
Number of guests
Special requests

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral source

This data helps us improve user experience and optimize our services.

2. How We Use Your Information

Indonesia Exclusive uses your information to:

Respond to inquiry requests
Create customized luxury travel proposals
Process bookings and payments
Communicate regarding your trip
Improve website performance and user experience
Send travel inspiration, updates, or promotional offers (only if you opt-in)
Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information.

However, we may share necessary information with:

Trusted local partners (hotels, transport providers, guides) for booking purposes
Payment processors
Government authorities if required by law

All partners are required to maintain confidentiality.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve website performance
Analyze traffic
Personalize your experience

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no online transmission is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill travel services
Comply with legal and tax obligations
Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communication

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., hotels, travel partners). We are not responsible for the privacy practices of those websites.

9. International Data Transfers

As an international travel service provider, your information may be transferred and processed outside your country for booking and operational purposes.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Indonesia Exclusive
Email: info@indonesiaexclusive.com
Website: www.indonesiaexclusive.com